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National Defense & Homeland Security
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DLC | Blueprint Magazine | July 29, 2002
A Failure to Communicate
By Joshua Micah Marshall

Table of Contents

As Congress wrestles with President Bush's proposal for a sweeping reorganization of government for homeland defense, let's not lose sight of the fundamental reality: The war on terrorism will be won or lost in the nation's intelligence and counterterrorism agencies. With its noisily aggressive domestic reform proposals -- paired with law enforcement tactics that push the envelope of constitutionally protected civil liberties -- the White House has opened a two-front war on terror. Yet these efforts may be beside the point. In terms of intelligence and counterterrorism, says counterterrorism expert Neil Livingstone, the president's proposals "are at best marginal kinds of changes." The Bush administration has been happy to pick fights with the American Civil Liberties Union. But the White House has only tip-toed up to critically needed reforms at the FBI and other intelligence and counterterrorism agencies.

On information sharing, the White House has called for an enhancement of the FBI's analytic capabilities -- but that could be years away. Yet President Bush acts as though the fundamental problem has been solved. In June, he announced that he was confident that the FBI and the CIA are now sharing intelligence. But few knowledgeable observers believe it's really so simple. "George Bush thinks we've now solved this problem because his domestic guy, Mr. [Robert] Mueller, and his foreign guy, Mr. [George] Tenet, brief him [together] each morning," says Ivo Daalder, a former Clinton National Security Council official. The real problem is the extreme dissimilarity of the two institutions -- one geared toward domestic law enforcement and the other toward foreign spycraft -- and the lack of any overarching authority able to coordinate action between them. The problem won't be solved with interagency liaisons or by making the heads of the CIA and FBI chummier. The problem requires real reform.

We could make the Director of Central Intelligence -- the person who runs the CIA-into an actual director of central intelligence. Currently, the title is a sham; the DCI has only nominal authority over agencies like the Defense Intelligence Agency and the National Security Agency, the massive electronic eavesdropping organization. The CIA is also specifically barred from domestic spying; this has been traditionally interpreted to mean that the DCI must keep hands off the FBI, with no role in its domestic intelligence work. A more ambitious proposal -- discussed by William Wechsler in the spring 2002 issue of The National Interest -- is to reform the intelligence community like the armed forces were reorganized under the National Security Act of 1947. The 1947 Act consolidated the departments of War and Navy into a unified Department of Defense and created the Joint Chiefs of Staff. Just as important, it also created a Joint Staff, a cadre of officers who, in theory at least, shed their individual service identities to collectively oversee the entire military establishment. Some reform is clearly needed. But the White House hasn't proposed any.

The federal government also needs to find a way to make sure that information generated in the course of law enforcement investigations is made available for intelligence purposes, something that now happens only sporadically. Law enforcement collects vast quantities of data, which are of no use to a particular investigation but would be of great value if available for intelligence purposes. The problem is that it's seldom clear to law enforcement officials what information would prove critical for intelligence or counterterrorism. In 1995, according to former CIA intelligence analyst Larry Johnson, a dispute erupted between the State Department and the CIA's counternarcotics center over whether two Colombian rebel groups -- the FARC (Revolutionary Armed Forces of Colombia) and the ELN (National Liberation Army) -- were involved in drug trafficking. The CIA claimed there was no evidence to sustain the charge. Actually, says Johnson, there was plenty of evidence. The CIA had just never seen it. It was stashed away in Drug Enforcement Administration case files.

The USA Patriot Act, the post-Sept. 11 omnibus anti-terrorism bill, did ease up some of the legal strictures on information sharing between law enforcement agencies and intelligence agencies -- such as the prohibitions against using secret grand jury testimony for intelligence purposes. But making such sharing legal doesn't necessarily make it more likely to happen. Most information collected by local law enforcement is kept on paper or in databases that aren't accessible to other agencies. Few mechanisms exist -- either technological or administrative -- to facilitate such information transfers. And the administration has done little to foster or create them. In fact, even in areas where the federal government is already sending anti-terrorism money to the states, the effectiveness of the effort is blunted by the lack of national coordination from the federal government. "You have bioterrorism money that's going out to state health departments," says John Cohen, a security consultant who is a veteran of federal and local law enforcement. "But they're leaving it up to states without any guidance to think this through on their own. As a result you're getting 50 different states coming up with 50 different ideas of what is meant by preparing to confront bioterrorism."

Case-driven analysis. Even where the administration is moving in the right direction, the president's people have shied away from taking on entrenched bureaucracies. Attorney General John Ashcroft and FBI Director Mueller have announced plans to vastly increase the number of intelligence analysts at the FBI. But according to most intelligence experts, the problem isn't that the FBI has too few intelligence analysts. The problem is that they don't really have any. Claiming that the FBI lacks an intelligence analysis capacity, says Larry Johnson, "is like saying there's a lack of police investigating capability at CIA. It's just a statement of fact. They don't do it."

The problem isn't resources. It's the culture of the institution. "Intelligence analyst" means something different at the FBI than it does at the CIA or, for that matter, almost every other Western intelligence agency. At the CIA, an intelligence analyst focuses on a particular subject area such as Algerian Islamists. Every day the analyst reviews wire intercepts, debriefings of human sources, newspapers, and other media. Then the analyst writes peer-reviewed reports to make sense of it all for the president and his advisers. The analyst is like a reporter with a beat or a stock analyst who follows a particular industry.

But that's not how it works at the FBI. Rather than having a particular area of focus, an FBI analyst's work is case-driven. The analysts function more like research assistants, gathering information for specific criminal investigations at the direction of the special agent running the case. (The CIA has similar support staff analysts in its Directorate of Operations who also have second-tier status. But the CIA's real intelligence work goes on in an entirely separate Directorate of Intelligence. The FBI has no equivalent.) An FBI analyst may develop deep knowledge about some aspect of counterterrorism, but those insights aren't funneled into a broader structure that will put them to use beyond the single individual or case. "Even if you can call someone who's working [at the FBI] an intelligence analyst, they still don't have an intelligence mission," says Johnson. "They are not writing on a daily basis to serve any particular audience."

Director Mueller plans to import a team of analysts from the CIA to set up a real intelligence shop at the FBI. But will the new outfit really be integrated into the organization or just get walled off like a bullet that can be left in the flesh without affecting the health of the body? Recent history isn't very encouraging. Even as Congress pumped in new funds to fight terrorism, the counterterrorism division languished and was rightly seen as a slow lane for career advancement in the FBI. "The counterterrorism side has not had the kind of respect that the other areas have had," says FBI historian Ronald Kessler. "There's been a lot of turnover. [Agents] will typically stay there a year and then go some other place." One key reason analytic work got relegated to second-tier support staff rather than being assigned to actual agents was that the FBI's macho, crime-fighting culture resisted the emphasis on information analysis that is at the heart of counterterrorism work. "In the pecking order of the FBI," says Greg Treverton, a former vice-chairman of the National Intelligence Council, "if you don't carry a gun, [or] if you're not a special agent in charge, you're a second-class citizen."

That same attitude has kept computer technology at the FBI in a primitive state. Former FBI Director Louis Freeh was himself notoriously technology-averse -- he had the computer removed from his office when he took over the FBI, and he never began using email. When he left in June 2001, the standard issue FBI computers were 386 or 486 PCs -- machines that were obsolete by the mid-1990s. The FBI actually had a central database that should have helped pull together the various memos and leads that pointed to the Sept. 11 plot. But it was an abysmal failure. The automated case support (ACS) system was poorly designed and was hobbled by the fact that the agents and field offices with the choicest information often refused to use it because they either had little experience with computers or because they didn't trust security -- suspicions that proved prescient when arch-spy Robert Hanssen used it to harvest prized information. "It was a dinosaur," explains Kessler. "You could punch in 'flight' to retrieve millions of documents. But you couldn't punch in 'flight schools.' So it was almost useless. People came up with all sorts of jury-rigged ways around this ACS system. There literally were 42 different computer systems in the criminal division alone to keep track of different areas because this thing was so useless. If they wanted to check a name they'd have to literally go to dozens of different databases. No one would ever believe it. But that's the way it was."

The FBI ate reforms alive. By the mid-1990s the FBI could see that the counterterrorism was a winning card for expanding budgets. President Clinton repeatedly called for and the Congress repeatedly voted more funding for counterterrorism work at the FBI, particularly in the 1996 Omnibus Anti-terrorism Act. But, according to FBI observers, only a portion of that money went to actual counterterrorism work. "The problem," says Livingstone, was that "every guy who needed a secretary or an assistant for some reason over at FBI put them in under the terrorism authority. At the end of that time, I bet there weren't a hundred people who were really hired for terrorism. You had all these new hires over there that covered all these bureaucratic sins." No doubt there were many agents at the FBI doggedly committed to the counterterrorism effort. But in the absence of political accountability, managers who saw counterterrorism and intelligence as second-tier tasks doled out the counterterrorism money according to their own priorities.

Untouchable term. Having better luck with this new round of reforms will require a strong hand pushing them from the outside and a broader effort to make the FBI itself more accountable. Why, for instance, should the FBI director still be appointed to an almost untouchable 10-year term? Preventing political abuse of the FBI is a serious concern, of course. But history -- particularly the Hoover years -- has shown that the real danger is not that the FBI will be too accountable to the White House, but that it won't be accountable to anyone at all. The director's untouchability deepens the climate of unaccountability that permeates the institution. In the 1990s FBI agents mockingly called their nominal superiors at the Justice Department "the Christmas help" -- as in, temporary hires whose views could be ignored because they would be gone soon enough. "They're unmanageable," says one former Clinton Justice Department official. "It is almost impossible for attorneys general or whoever wants to change the FBI to do so."

Tackling such daunting problems would require sustained effort and a major investment of political capital. But the administration has preferred to pass on structural reform in favor of what might be called spasmodic anti-civil libertarianism. "It's easier to say that we'll use these extrajudicial [measures or] techniques such as profiling," says Cohen, "because it's much harder to actually fix the institutions." When Ashcroft takes showy whacks at the sacred cows of civil libertarians, it makes for great short-term politics because his outbursts signal an indifference to political correctness and rights dogma that even his opponents take as a sign that the administration is deadly serious about fighting terrorism. Then there's the added benefit of picking fights with generally toothless and unpopular opponents like the ACLU or left-wing law professors. But the real problem with most of these policies is not so much that they violate civil liberties as that they just don't do much good.

A prime example came on June 5, when Ashcroft announced a plan to require a class of foreign visitors -- mainly 18- to 35-year-old men from Middle Eastern and predominantly Muslim countries -- to be fingerprinted, photographed, and required to fill out lengthy forms. It sounds like a tough, no-nonsense policy until you discover that the administration has been sitting for some 18 months on another program that would likely accomplish much more with few of the attendant constitutional concerns. In the June issue of The Washington Monthly, Nick Confessore described how in the late 1990s the Immigration and Naturalization Service successfully field-tested a state-of-the-art database program which would have used biometric smart cards to identify, screen, and track foreign students in the United States. The program would effectively track all foreign students and certainly accomplish more than the selective targeting of Arab and Muslim men. Yet the program has languished for three years in a state of bureaucratic suspended animation, the victim of internal sabotage and aggressive lobbying by pro-immigration advocates and -- of all people -- a group called NAFSA, the Washington lobby for foreign student advisers. The Republican congressional staffer who played the key role in axing the program during the Clinton years now serves as the associate commissioner for policy at INS and continues to keep the program on ice.

Maybe we shouldn't be surprised that the White House has dodged these challenges. Keeping a tight lid on information and attacking anyone who criticizes lapses in the counterterror fight has helped the administration stifle debate about many of these problems. But the administration's puny efforts on intelligence reform make for a sorry contrast with its tough rhetoric and aggressive military posture. Passivity has ruled the day. Even the Department of Homeland Security proposal only received administration backing after a rush of embarrassing headlines and the first signs of a drag on the president's popularity. Intelligence and counterterrorism reform require leadership and action. But if the last 10 months are any example, don't expect them from the Bush White House.

Joshua Micah Marshall is a writer living in Washington, D.C. His opinions appear regularly at talkingpointsmemo.com.