The Federal Trade Commission recently sent a report to Congress on Internet privacy, noting
that the industry has not made enough progress towards self-regulation in this area, and asking
lawmakers for authority to issue sweeping regulations. Sen. John Kerry (D-MA) quickly responded
with a floor speech announcing his intention to introduce legislation that would provide consumers
basic protections for Internet privacy while avoiding heavy-handed federal regulation of this critical
and rapidly changing industry.
The issue of Internet privacy is becoming one of the hottest topics in American politics. Most
"wired" Americans value the freedom and flexibility of the Internet, but also worry that
the information they supply in using the Net may expose them to consequences ranging from
unwanted "spam" communications and advertisements to electronic
"profiles" that will adversely affect their daily lives. Most troublesome is the possibility
that insurance companies, credit agencies, or other institutions that use personal information to make
decisions about consumers may begin to access Internet data--either information voluntarily
disclosed during a transaction or information gleaned from analyzing your Internet usage patterns.
Unfortunately, the debate on Internet privacy has been dominated by the extremes. As was noted
in the March 1999 Progressive Policy Institute paper On-line Privacy Standards: The Case for a
Limited Federal Role in a Self- Regulatory Regime, by Randolph H. Court and Robert D.
Atkinson:
"On one side of the issue are many who would adhere to the early industry
consensus that in all Internet-related matters, government should lay off... On the other side are
privacy advocates who favor a comprehensive, top-down regulatory regime that would define and
protect individual rivacy rights in the Information Age."
Both these approaches are faulty. Overly burdensome federal regulation of the kind proposed
by the FTC threatens to shut down the exchange of information about Internet usage, while
endangering the commercial revenues that now make the Internet free for most consumers. On the
other hand, if legitimate concerns about Internet privacy are not addressed, consumer mistrust will
have an equally negative effect, especially on the growth of e-commerce. Furthermore, if the federal
government does not act, a mishmash of state regulations will soon emerge that will confuse and
frustrate both entrepreneurs and consumers.
Fortunately, Sen. Kerry's proposed bill offers a third way on Internet privacy: establishing basic
privacy protections that empower consumers to make their own decisions about use of information,
while setting goals for the adoption of self-regulation and encouraging the development of
"software solutions" among Internet companies.
He would require Web sites to disclose their privacy policies "clearly and
conspicuously," and in plain language rather than legal jargon. Aside from informing
consumers, this disclosure requirement would give the Federal Trade Commission a legal
"hook" for taking action against sites that violate their own policies to engage in unfair
or deceptive uses of information. Beyond this minimum protection, Kerry has indicated he wants
to set goals for industry on how to protect privacy without micromanaging the means industires use
to develop to achieve these goals. Kerry has outlined four principles he believes every Web site
should follow: providing notice of privacy policies; giving consumers choice in how much
information to disclose; supplying access for consumers to information about them; and ensuring
security against improper use of personal information by third parties, including hackers.
Consistent with PPI's proposals in their recent report How to Can Spam, Senator Kerry's
legislation would also pass restrictions to protect Americans from unsolicited commercial e-mail.
The bottom line on Internet privacy is that the federal government should establish minimum
protections, set goals for the adoption of robust and comprehensive self-regulatory programs (such
as BBB Online) by the industry, and then monitor the ability of industry to self-regulate within those
parameters. The right of consumers to control the trade-offs between privacy and easy use of the
Internet should be a paramount consideration.
Fortunately, there is a separate piece of legislation (H.R. 4049) sponsored by Reps. Jim Moran
(D-VA) and Asa Hutchinson (R-AR) that would create a national commission to comprehensively
study the issue of privacy protection in the Information Age. Such a commission should study the
extent to which offline and online standards are and should be compatible; assess the costs and
benefits of various privacy regulations; and investigate what kinds of additional policies, if any, are
needed. In addition, like the federal legislation that established an Internet tax commission, this
privacy commission legislation should be amended to include a temporary moratorium on state
Internet privacy legislation until the study is concluded.
It's the perfect complement to the Kerry legislation, and both should command the support of New Democrats who want to promote the New Economy while shaping it according to our values and interests.