| DLC | Model Initiatives | June 30, 2008 Public-Private Partnerships in Water Management
New Dem Play | Creating partnerships with the private sector to improve water management Where It's Working | Indianapolis and other cities and counties nationwide Players | State and local officials and agencies
Partnering with private industry can help towns save money while accessing industry expertise, necessary capital, and efficiencies at the same time. And, "incentive-rich" contracts, where utilized, have ensured that partnerships deliver on their promises of improved water quality and customer service as well as visible increases in capital investment and the replacement of aging facilities. The first such partnership, between Burlingame, Calif., and the private firm Veolia Water (originally Envirotech Operating Services), was established in 1972 and continues today after multiple renewals. Since then, public-private partnerships in water management have flourished in more than 1,000 communities around the country.
Indianapolis' agreement with Veolia Water, which has allowed the city to freeze water rates for five years, is a more recent example of public-private partnerships. Established in 2002, the partnership leaves the ownership of the system in public hands, but has the private sector manage the system. It is one of the largest privately managed waterworks systems in the country, serving nearly 1 million residents in Indianapolis and surrounding counties, and overseeing 11 water treatment plants, 26 pumping stations, six well fields, numerous water tanks, miles of water mains, and countless fire hydrants. Unlike many other cities, water management has been privately owned in Indianapolis since the 19th century. However, when a former owner sought to sell the waterworks system to the city in 2001, the government had the option of taking it over. Instead, while local government retained rights to the water as a public resource, under the leadership of Former Mayor Bart Peterson, the city chose to enlist a private firm to operate the waterworks, ensure its upkeep, and oversee customer service and payments. The contract the city signed includes strong links between performance and compensation. A portion of the fees (about $10 million per year) are contingent on successful water quality improvements and adherence to certain efficiency standards. If the private firm fails to meet these goals, the government will not pay them in full for their services. Loss of control over public resources is one of the primary reasons some local governments worry about entering into a contract with the private sector. Indeed, opponents to public-private partnerships in water management and other utilities argue that private companies are only concerned with their bottom line. Yet, strict contracts ensure that the bottom line is in the public interest. Under the Indianapolis contract, for example, the contractor must ensure that costs only increase at the rate of inflation, and, in fact, the costs have averaged 53.9 cents per 1,000 gallons, below expected costs. Moreover, the partnership will reportedly save local governments $85 million during the 20-year contract. It has also greatly improved an outdated and problem-ridden billing system, enabling customers to pay online or by phone, and to access a customer service hotline 24 hours a day, seven days a week. As a result, customer complaints have gone down from 500 in 2001 to an annual average of 30 in subsequent years. As local governments confront aging facilities while managing tight balance sheets, public-private partnerships offer a fiscally responsible way of improving water management. Resources For Action Indianapolis Water National Council for Public Private Partnerships Southwest Florida Water Management District Urban Water Council, U.S. Conference of Mayor Additional Reading "Future Investment in Drinking Water and Wastewater Infrastructure," Congressional Budget Office, November 2002 Exhibit 12 "Incentive Criteria," Management Agreement between the City of Indianapolis and U.S. Filter, City of Indianapolis, March 2002 Contacts
Jan Mazurek |